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Your first order

You place every order in Quick Start, in the app’s sidebar. It walks you through five screens (Products, Domains, Sequencer, Configure and Review) and then sends you to a secure card checkout. Have the items below ready and it usually takes a few minutes.

You needWhyNotes
Domains, already boughtYour inboxes are created on them.Buy them at a registrar such as Porkbun, Namecheap or GoDaddy (others work too). Use brand variations, never your main company domain. See Domains.
Your registrar loginOur team logs in to set up the DNS records for you.The email or username and password you use at the registrar. An API key is optional if your registrar gives you one.
A sequencer accountYour inboxes get connected to it.Sign up with the vendor yourself (Instantly, Plusvibe, Smartlead, EmailBison or Manyreach). See Connect your sequencer.
Sender namesEvery inbox needs a person’s name, the one people see when your email arrives.Quick Start can generate them for you, or you can paste your own list.
Business detailsFor your invoices.Company name, billing email, contact name, phone and address. EU businesses also need a VAT number.
  1. Products. Choose what you’re buying. The tabs are Diversified Stack (marked Recommended), Microsoft 365 Outlook, Google Workspace and SMTP. Pick a bundle, or a product and a quantity. Not sure which? Read Choosing a plan or ask Maya in the app.

  2. Domains. Click Connect Your Domains, choose your registrar, and enter the domains you bought plus your registrar login. Then name your inboxes with Mailbox Magic: pick random male names, random female names, a mix, or paste your own list. It fills in every inbox at once (for example sarah.jones@yourdomain.com), and you can check and change any name before you continue.

  3. Sequencer. Pick your sequencer from the list and connect it with the details it asks for. The window also shows warmup and daily sending settings, with a Recommended Settings button that fills them in for you.

  4. Configure. Enter your contact and business details: billing email, company name, your name, phone number and address. If your business is in the EU, enter your VAT number. It is checked automatically and used for reverse-charge VAT invoicing.

  5. Review. Check the order summary. If anything is missing, Quick Start highlights the step to fix. Accept the terms, then continue.

  6. Pay. You’re sent to our secure payment page to pay by card. Once payment goes through, your order reaches our team.

Can I use my main company domain? No. Always send from separate brand variations, so your main domain and everyday email stay safe. See Domains.

I don’t have domains and can’t wait for warmup. Our team sometimes has pre-warmed Outlook tenants on domains we already own and have been sending from. Availability varies, so ask the team.

What does checkout charge? Your plan’s monthly price, by card. See Pricing and Billing and invoices.

I’m stuck on a step. Ask Maya in the app, or use the chat bubble to reach a person. See Getting help.